Press Release

Last Updated: 12-Oct-2021

Function of Haryana Electricity Regulatory Commission
Section 86 of the Electricity Act, 2003 states the functions of State Electricity Regulatory Commission. The following functions shall be discharged by the HERC -

  • Determine the tariff for generation, supply, transmission and wheeling of electricity, wholesale, bulk or retail, as the case may by, within the State:
  • When open access is permitted by the SERC then SERC shall determine only the wheeling charges and surcharge only;
  • Regulate electricity purchase and procurement process of distribution licensees including the price at which electricity shall be procured form the generating companies of licensees or from other sources through agreement for purpose of power for distribution and supply within the State;
  • Facilitate intra-State transmission and wheeling of electricity;
  • Issue licenses to persons seeking to act as transmission licensees, distribution licensees and electricity traders with respect to their operations within the State;
  • Promote cogeneration and generation of electricity from renewable sources of energy by providing suitable measures for connectivity with the grid and sale of electricity to any person, and also specify, for purchase of electricity from such sources, a percentage of the total consumption of electricity in the area of a distribution licensees;
  • Adjudicate upon the disputes between the licensees and generating companies and to refer any dispute for arbitration;
  • Levy fee for the purpose of this Act;
  • Specify State Grid Code consistent with the Indian Electricity Grid Code specified by the CERC;
  • Specify of enforce standards with respect to quality, continuity and reliability of service by licensees;
  • Fix the trading margin in the intra-State trading of electricity, if considered, necessary;
  • Discharge such other functions as may be assigned to it under this Act.

It is also mandated that in discharge of its functions, the State Commission shall be guided by the National Electricity Policy, National Electricity Plan and tariff policy published by the Central Government or the CEA as the case may be.

Advisory role of Haryana Electricity Regulatory Commission

The HERC shall advise the State Government on all or any of the following matters, namely:

  • Promotion of competition, efficiency and economy in activities of the electricity industry;
  • Promotion of investment in electricity industry;
  • Recognition and restructuring of electricity industry in the State;
  • Matters concerning generation, transmission, distribution and trading of electricity or any other matter referred to the State Commission by that Government.
  • The State Commission shall ensure transparency while exercising its powers and discharging its functions.

जून, 2021,  एक नजर में (हरियाणा के बिजली निगमों के बारे में)

- यहां हर गांव में 1970 में बिजली पहुंच गई थी।

- हरियाणा में जहां 1967 में सभी स्रोतों से कुल 343 मेगावाट बिजली उपलब्ध थी, लेकिन जो अब बढक़र 2021 में 12187 मेगावाट हो गई है।

- हरियाणा में जहां 1966 में 3 लाख 11 हजार 914 बिजली उपभोक्ता थे जो अब बढक़र 2021 में 70 लाख 54 हजार 796 हो गए हैं।

- 1966 में जहां हरियाणा में 20 हजार 190 कृषि के लिए उपयोग में आने वाले टयूबवेल के बिजली कनेक्शन थे जो अब 2021 में बढक़र 6 लाख 49 हजार 991 हो गए हैं।

- 1966 में हरियाणा में मात्र 9749 ओद्यौगिक क्षेत्र के बिजली कनेक्शन थे जो अब 2021 में बढक़र 1 लाख 12 हजार 312 हो गए हैं।

- हरियाणा में जहां 1966 में प्रति व्यक्ति 48 यूनिट बिजली की खपत थी जो अब बढक़र 1805 यूनिट हो गई है।

- बिजली उपभोक्ताओं के हितों के संरक्षण, बिजली दरों को न्यायसंगत, परामर्शी और पारदर्शी नीति निर्माण, कुशल और पर्यावरण की दृष्टि से अनुकूल नीतियों को बढ़ावा देने के उद्देश्य  के लिए 1998 में हरियाणा पावर रिफोर्म एक्ट लागू हुआ, इसके बाद 16 अगस्त 1998 को हरियाणा बिजली विनियामक आयोग (एचईआरसी) का गठन किया गया, श्री वी.एस. एलावादी (सेवानिवृत्त आईएएस), इसके पहले अध्यक्ष बने, जिन्होंने 17 अगस्त, 1998 को शपथ ली।

- हरियाणा पावर रिफोर्म एक्ट के तहत ही 1998 में बिजली क्षेत्र का पुनर्गठन किया गया था, इसके तहत पहले 14 अगस्त 1998 को हरियाणा राज्य बिजली बोर्ड के स्थान पर दो कंपनियां बनी-हरियाणा विद्युत प्रसारण निगम (एचवीपीएन) और हरियाणा बिजली उत्पादन निगम (एचपीजीसीएल)।

- उसके बाद 1 जुलाई 1999 को हरियाणा विद्युत प्रसारण निगम से दो कंपनियां अलग बनाई गई, जो केवल बिजली वितरण का कार्य करेंगी - उत्तर हरियाणा बिजली वितरण निगम (यूएचबीवीएन) और दक्षिण हरियाणा बिजली वितरण निगम (डीएचबीवीएन), यानी यूएचबीवीएन के अंतर्गत अंबाला, यमुनानगर, कुरूक्षेत्र, कैथल,करनाल, पानीपत, सोनीपत, रोहतक और झज्जर सहित नौ बिजली सर्कल हैं, इन नौ सर्कलों में 28 डिविजन हैं और 125 सब डिविजिन हैं, इसी प्रकार डीएचबीवीएन के अंतर्गत हिसार, फतेहाबाद, जींद, नारनौल, रेवाड़ी, भिवानी, गुरुग्राम-1, गुरूग्राम-2, फरीदाबाद, पलवल और सिरसा सहित 11 सर्कल, 30 डिविजन और 129 सब डिविजन हैं। बिजली उपभोक्ताओं को बिजली बिलिंग, मीटरिंग, वोल्टेज, कनेक्शन, बिजली आपूर्ति से संबंधित शिकायतों के निवारण के लिए उत्तर हरियाणा बिजली वितरण निगम का बिजली उपभोक्ता शिकायत निवारण मंच (सीजीआरएफ) कुरूक्षेत्र में और दक्षिण हरियाणा बिजली वितरण निगम का सीजीआरएफ गुरुग्राम में स्थित है, वैसे दोनों सीजीआरएफ के चेयरमैन और सदस्य संबंधित सर्कल में समय-समय पर जाकर बिजली उपभोक्ताओं की शिकायत सुनते हैं, हरियाणा विद्युत विनियामक आयोग के सख्त निर्देश हैं कि बिजली उपभोक्ताओं की शिकायतों का तुरंत निपटारा किया जाए, इसके अलावा यदि बिजली उपभोक्ता सीजीआरएफ के निर्णय से संतुष्ट नहीं होते तो वे पंचकूला स्थित हरियाणा विद्युत लोकपाल के कार्यालय में शिकायत दर्ज करा सकते हैं।

- हरियाणा विद्युत प्रसारण निगम (एचवीपीएन) का कार्य बिजली के ट्रांसमिशन का है, एचवीपीएन के 417 सब स्टेशन हैं, जिनमें 400 केवी के 7, 220 केवी के 81, 132 केवी के 186 और 66 केवी के 143 सब स्टेशन हैं।

- हरियाणा बिजली उत्पादन निगम (एचपीजीसीएल) कुल 2582.40 मेगावाट बिजली का उत्पादन करती है, जिसमें से पानीपत थर्मल प्लांट से 710 मेगावाट बिजली का, राजीव गांधी थर्मल प्लांट खेदड़ से 1200 मेगावाट, दीनबंधु छोटूराम थर्मल प्लांट, यमुनानगर से 600 मेगावाट, वेस्टर्न यमुना कैनाल से 62.4 मेगावाट हाइड्रो तथा पानीपत पावर प्रोजेक्ट से 10 मेगावाट सोलर का बिजली उत्पादन होता है।

HERC has issued ARR/Tariff Order of 2021-22

- Big relief to 70,54,796 electricity consumers of Haryana, out of which 32,82,824 are of UHBVN and 37,71,972 consumers of DHBVN.

- No further increase in electricity charges, rather many categories given major relief.

- New electricity charges to be applicable from April 1, new tariffs will be very beneficial in bringing the industry and economy back on track.

- Major relief was given to the Agro industries last year. - Major relief is given to industrial units in Time of Day (TOD) and Time of Use (TOU) this year.

- Bulk Supply (Domestic) fixed charges also reduced.

- For crematoriums and burial grounds the lowest energy charges of the HT / LT supply shall be the tariff and no fixed charges shall be levied.

- Electrical vehicle charging stations also given concessions.

- For places of worship the applicable tariff shall be at a flat rate of Rs 6.90/ unit.

- Railway/DMRC also given benefit of 10 paise/ unit in energy charges and Rs 10 / KVA in the demand charges.

- State government subsidy burden reduced, the return on equity allowed by the commission to the Haryana Power Utilities amounting to Rs 885.823 crores shall be adjusted against the subsidy payable by the state government.

- Advocate's chambers to be charged less.

- HT industrial consumers fixed charges decreased from 170 / kVA per month to Rs. 165 / kVA per month.

- HT industry and HT NDS category to be merged, the applicable tariff for the earlier NDS (HT) has been reduced from Rs 6.75/ unit to Rs 6.65/ unit.

- Also energy charges for domestic consumer category - 1 whose consumption is 100 units / month to pay Rs 2 for 0 to 50 units as earlier and Rs 2.50 for 51 to 100 units.

- For domestic category - 2 having consumption from 100 units to 800 units/ month to pay Rs 2.50 / unit for 0 to 150 units, Rs 5.25/ unit for 151 to 250 units will be the energy charges.

- HERC Has approved ARR for 2021-22 to Discoms 29,986.36 crores, they proposed 32,543.78 crores.

Chandigarh, (30 March, 2021). Haryana Electricity Regulatory Commission (HERC) has issued Aggregate Revenue Requirement (ARR)/Tariff Order applicable w.e.f. 01.04.2021 for the Distribution Companies i.e. Uttar Haryana Bijli Vitran Nigam (UHBVN) and Dakshin Haryana Bijli Vitran Nigam (DHBVN), which is available on the Commissions website i.e. www.herc.gov.in.

Given the COVID – 19 Pandemic and the need to put the Industry / Economy back on track, the Commission has approved major relief to the electricity consumers of the State. The last tariff hike of about 13% was ordered in the FY 2013-14 and 8.5% hike, on an average, was approved by the HERC in the FY 2015-16. Thereafter, the consumer tariff has been retained at the same levels except reduction in tariff for the Domestic Consumers falling in category-I in the FY 2020-21.

Bulk Supply (Domestic) To give some relief to the Bulk (DS) Consumers, the fixed charges have been reduced from Rs. 100 / kW per month of the recorded demand to Rs. 90/kW/Month of the recorded demand.

Domestic Supply Tariff – Remains un-changed, however, the number of categories has been reduced to 2 from previous 3 Categories. Concessional tariff for 0-50 Units has been retained at Rs. 2.0 / Unit and 51 to 100 Units at 2.50 / Unit against CoS of Rs. 6.90 / Unit.

Crematorium / burial grounds - Hence, the Commission decides that the lowest energy charges of the LT Supply or HT Supply, as the case may be, shall be the tariff. No fixed charges shall be levied in such cases.

Advocate’s Chamber (Court premises) - Hence, for the Advocate’s Chamber within the Court Complex shall be charged at the CoS of LT Supply i.e. Rs. 6.90 / kWh as determined in the present Order instead of NDS / Commercial Rates of Rs. 7.05 / Unit for load above 5 kW up to 20 kW i.e. a reduction of 15 Paise per unit.

Time of Day Tariff -The concessional tariff, for incremental consumption, from November 2021 to March 2022 (for time slot of 21:00 to 05:30) has been considerable reduced so as to encourage HT Consumers to shift load from peak to off peak hours and thereby reduce their own average cost of power used in the production processes as well as avoid scheduling of expensive power during the peak hours / period by the Discoms, thereby reducing the average cost of power purchase of the Discoms as well.

Time of day / Time of use Tariff

a) HT Consumers on 11/33 Kv : Rs 4.25/kVAh

b) HT Consumers on 66 kV and above : Rs 3.75/kVAh

Electric Vehicles Charging Station - The Commission has considered the need for promoting faster adoption of Electric Vehicles in Haryana and approves the concessional tariff for Electric Vehicles Charging Station of Rs. 5.55 / kWh or Rs. 5.00 / kVAh. The Fixed Charges shall be Rs. 100 / kW / kVA per month as proposed. Additionally, the energy charges as per TOD / TOU tariff has also be applicable during the off-peak demand period (November to March) between 9.00 P.M. and 05.30 A.M as applicable to the HT Supply consumers on the total consumption, instead of incremental consumption, during the said time period.

Tariff for “places of worship” The Commission, is aware of the important role played by places of worship in providing support to their followers in difficult times like the covid pandemic and also that the places of worship play a significant role in cultural reformation. Accordingly, the Commission approves, the relaxations / concession on revenue neutral basis. Henceforth, the applicable tariff shall be a flat rate of Rs. 6.90 / kWh i.e. equivalent to Cost of Supply of LT Supply.

Agro Industries - The Commission, after considering the requirement of promoting agro based industries in the MSME sector, introduced a new category of consumers including Pack House, Grading, Packing, Pre-Cooling and Ripening Chamber, Honey Bee, Honey Processing, Tissue culture, Zinga and Fish Farming, Poultry Farm, Pig Farm, Milk Chilling Plant and Cold Storage, Mushroom Farming up to 20 kW load and determined their single part tariff of Rs. 4.75 / kWh.

HT Supply Consumers - The Commission, in order to grant some relief to the consumes taking supply at HT Voltage has reduced the Fixed Charges from Rs. 170 / kVA per month to Rs. 165 / kVA per month of the Contract Demand. This would provide some relief to the HT Industrial Consumers as the incidence of fixed charge shall be lower. NDS (HT) has been merged with the HT Supply, hence the applicable tariff for the earlier NDS (HT) has been reduced from Rs. 6.75 / Unit to Rs. 6.65 / Unit.

Railway (Traction) Supply / DMRC - Since the Railways (Traction) Tariff and DMRC Tariff category has been merged with HT Supply. Such consumer shall get the benefit of 10 Paise / Unit in Energy Charges and Rs. 10 / kVA in the Demand Charges.

Reduced burden of Subsidy on State Govt. In a major decision, the Commission has ordered that the return on equity allowed by it to the Haryana Power Utilities amounting to Rs. 885.823 Crore shall be adjusted against the subsidy payable by the State Government. Thereby reducing the financial burden of subsidy on the State Exchequer.

Distribution Losses - The Commission, during the previous finical year had allowed distribution loss of 18.5% due to impact of Pandemic in reduction of HT and NDS sales with lower loss levels vis-à-vis DS and other sales with higher loss levels. As the sales has almost got back to the normal levels, the Commission has restored the distribution loss level to 15% i.e. pre-pandemic levels, thereby reducing the cost of power delivered to the electricity consumers.

Other Relief - HT industrial consumers/Gurugram Industrial Association, while interacting with the Commission, flagged serious issues regarding several notices issued by the Discoms asking them to deposit huge amount of money on account of fractional use of power for NDS activity in HT industrial premises. In nutshell, the grievance is summed up that the connection has been released by the Discoms in Industrial Estate under HT industry Supply category, however, some of the consumers have also set-up either offices or packaging unit ancillaries to their manufacturing processes. These ancillary activities carried out in the industrial estate having HT Industrial connection are being treated, by the Discoms, as unauthorised use of power because there is different tariff and charges determined by the Commission for HT NDS category of consumers. The Commission has deliberated upon the issue and in furtherance of the policy of the Government for ‘ease of doing business’ and no litigation policy, it has been decided to merge HT industry category and HT NDS category into one category i.e. HT Supply. The Commission is of the view that two categories having been merged, the mandate given to the Commission for reducing number of categories is also served. Since, during these testing times of Covid-19 pandemic where the HT industrial consumers are fighting as Corona Warriors to revive the economy, the Commission believes that such small steps would go a long way in strengthening the backbone of the industry and revival of the economy. Having observed that there are large number of such cases across Haryana, the Commission orders that as a onetime measure, this issue be settled by charging difference in the applicable tariff without levy of penalty as on the date of issuance of the notice(s). The Discoms have been directed that list of all such cases, in which notices have been issued, for recovery of amount on this account, be prepared and report regarding settlement of the same be sent to the Commission within 2 months of this order.

डीएचबीवीएन-सीजीआरएफ आफिस अब पूर्णतय गुरुग्राम शिफ्ट

- एनसीआर क्षेत्र के बिजली उपभोक्ताओं की अधिक संख्या को ध्यान में रखते हुए लिया गया यह निर्णय

- सीजीआरएफ के चेयरमैन गुरुग्राम में ही बैठ रहे थे, लेकिन सीजीआरएफ कार्यालय का रिकार्ड हिसार में था

- लेकिन अब 18 मार्च से सीजीआरएफ का पूरी तरह से रिकार्ड हिसार से गुरुग्राम शिफ्ट हो गया

- सीजीआरएफ बिलिंग, मीटरिंग, कनेक्शन, वोल्टेज, बिजली आपूर्ति में बाधाओं से संबंधित शिकायतों का निपटारा करता है

चंडीगढ़, (23 मार्च, 2021) । दक्षिण हरियाणा बिजली वितरण निगम (डीएचबीवीएन) के बिजली उपभोक्ता शिकायत निवारण मंच (सीजीआरएफ) का कार्यालय अब पूर्णतय गुरुग्राम शिफ्ट हो गया है। एनसीआर क्षेत्र के बिजली उपभोक्ताओं की अधिक संख्या को ध्यान में रखते हुए यह निर्णय लिया गया है। हरियाणा विद्युत विनियामक आयोग (एचईआरसी) के निर्देश हैं कि बिजली उपभोक्ताओं की शिकायतों का तुरंत समाधान किया जाए।

उल्लेखनीय है कि हरियाणा में बिजली वितरण का कार्य दक्षिण हरियाणा बिजली वितरण निगम और उत्तर हरियाणा बिजली वितरण निगम (यूएचबीवीएन) के पास है। दक्षिण हरियाणा बिजली वितरण निगम के सीजीआरएफ का आफिस पहले हिसार में था, लेकिन जब कुछ माह पहले सीजीआरएफ के चेयरमैन और सदस्यों की नियुक्ति की गई थी, उसी समय एचईआरसी की ओर से निर्देश था कि सीजीआरएफ का कार्यालय अब गुरुग्राम में होगा, वैसे सीजीआरएफ की टीम गुरुग्राम में ही बैठ रही थी, लेकिन उनका रिकार्ड हिसार में ही था। अब 18 मार्च से सीजीआरएफ का पूरा रिकार्ड गुरुग्राम शिफ्ट हो गया है। सीजीआरएफ का कार्यालय सेक्टर 16, महरौली रोड, गुरुग्राम में बनाया गया है। हांलाकि, सीजीआरएफ की टीम हर बिजली सर्कल में जाकर बिजली उपभोक्ताओं की शिकायत सुनती है। जिस सर्कल में सीजीआरएफ की टीम जाती है, वहां के बिजली उपभोक्ताओं को इस सबंध में अवगत कराया जाता है। डीएचबीवीएन में फरीदाबाद, पलवल, गुरुग्राम-1, गुरुग्राम-2, नारनौल, रेवाड़ी, भिवानी, हिसार, फतेहाबाद, सिरसा और जींद सहित 11 सर्कल हैं। इन सभी सर्कलों में सीजीआरएफ की टीम स्वयं जाकर बिजली उपभोक्ताओं की शिकायतों को सुनती है और उनका निवारण करती है। एचईआरसी के निर्देश हैं कि बिजली बिलिंग, वोल्टेज, मीटरिंग से संबंधित शिकायतें, गुणवत्ता, विश्वसनीयता में कमी, कार्यकुशलता, सुरक्षा, एचईआरसी के आदेशों की अवहेलना, बिजली आपूर्ति में बाधाओं से संबंधित कोई शिकायत है तो उसका समाधान सीजीआरएफ करेगा। डीएचबीवीएन में 37 लाख 71 हजार 972 बिजली उपभोक्ता है। जिसमें फरीदाबाद सर्कल में 5 लाख 79 हजार 230, पलवल सर्कल में 3 लाख 44 हजार 30, गुरुग्राम सर्कल-एक में 3 लाख 2 हजार 896, गुरुग्राम सर्कल-दो में 2 लाख 69 हजार 475, रेवाड़ी सर्कल में 2 लाख 87 हजार 208 तथा नारनौल सर्कल में 2 लाख 52 हजार 470 बिजली उपभोक्ता हैं। एनसीआर क्षेत्र में बिजली उपभोक्ताओं की इसी अधिक संख्या को ध्यान में रखते हुए ही सीजीआरएफ का आफिस पूर्णतय गुरुग्राम शिफ्ट किया गया है।

Target to install 2 million more smart meters
UHBVN MD gave this information in SAC meeting of HERC
Immediate redressal of complaints relating to electricity billing: HERC
HPGCL needs a complete overhaul of its functioning keeping in mind the current scenario.
Chandigarh, (22 February, 2021). The Haryana Electricity Regulatory Commission (HERC) has advised Haryana Power Generation Company Limited and power distributions companies to change their present scenario of power supply using more efficient technology tools including installing smart and prepaid meters, electricity billing, pending connections and Consumer Grievance Redressal Forum etc.
A decision in this effect has been taken in a meeting of State Advisory Committee (SAC) of HERC held under the chairmanship of its Member Mr. Pravindra Singh Chauhan.
In the SAC meeting, HPGCL got into a lot of brainstorming session were held on many topics including changing the efficiency of the current scenario to make it more efficient.
It is noteworthy that meeting of the SAC is mandatory after hearing the petitions of the Annual Revenue Requirement (ARR) of the power companies. This virtual meeting was organized in this connection. At the meeting, HERC Member Pravindra Singh Chauhan instructed the Managing Directors of power distribution corporations that the complaints regarding electricity billing should be redressed soon, as well as to release the pending connections as well.
Whereas, HERC Member Naresh Sardana asked about smart and prepaid meters, Shashank Anand, MD, Uttar Haryana Bijli Vitran Nigam (UHBVN) had informed that till now 2.40 lakh smart meters have been installed, previously, where the target was to install 10 lakh smart meters, but now it has been targeted to install 20 lakh more smart meters, i.e. 10-10 lakh more smart meters will be installed in both power distribution corporations. Tenders will be made soon for this.
Dr. Balkar Singh, MD, Dakshin Haryana Bijli Vitran Nigam (DHBVN) told in the meeting that best steps have been taken for the satisfaction of the electricity consumers here, whereas they now have 15,822 pending power connections. In the meeting Mohammed Shayin, MD, Haryana Power Generation Corporation (HPGCL), informed regarding the challenges faced by HPGCL, he said that all these challenges have been overcome to a great extent. In order to protect the environment in thermal plants, swadeshi companies are being given the task of installing this equipment under Atmanirbhar Bharat. In this meeting, HERC's first Chairman V. S. Ailawadi said that HPGCL is in great need to make more changes in its functioning keeping in mind the current scenario, and he said about installing smart and prepaid meters. Consumers will be benefited as well as accuracy will come with extensive improvement in billing collection of electricity distribution corporations. In the meeting, Haryana Vidyut Prasaran Nigam Limited (HVPN) MD T.L. Satyaprakash said that HVPN is doing excellent work. In this meeting, G.N. Mangla of Gurgaon Industrial Association said that there is a need for wide publicity about the works of the Electricity Consumer Grievance Redressal Forum (CGRF) and expressed complete satisfaction over providing the best power supply. On this, HERC Member Pravindra Singh Chauhan directed the MD of UHBVN and DHBVN to give wide publicity to the consumers about the functions of CGRF. HERC Member Naresh Sardana said that all complaints related to electricity are heard in CGRF except in cases related to power theft. On this, Member Pravindra Singh Chauhan said that if any power consumer is not satisfied with the decision of CGRF, then he can appeal to the Electricity Ombudsman at Panchkula. In the meeting, P.K. Nautiyal of HAREDA said that the power distribution corporations will have to push for more initiatives to achieve the target of Renewable Purchase Obligation (RPO). In the meeting, Electricity Ombudsman Virender Singh, HERC Secretary Anil Doon, Director (Tariff) Sanjay Varma, other officers of HERC was present in the conference room and other members of SAC were virtually connected.

HERC’s Public Hearing: Electricity consumers in Haryana increased to 70.46 lakh
Commission directed to release new pending connection at the earliest
Chandigarh, (29 January, 2021). The Haryana Electricity Regulatory Commission (HERC) has conducted a virtual public hearing on the Annual Revenue Requirement (ARR) petition of Haryana's power distribution companies - Uttar Haryana Bijli Vitran Nigam (UHBVN) and Dakshin Haryana Bijli Vitran Nigam (DHBVN). The suggestions and objections of the officials of the distribution companies were recorded through the hearing.
It is noteworthy that UHBVN had a public hearing on Thursday followed by DHBVN in the afternoon. HERC Members Sh. Pravindra Singh Chauhan and Naresh Sardana listened carefully to the suggestions and objections from both sides.
In the morning, UHBVN presented its financial position through the power point presentation, after which UHBVN MD Sh. Shashank Anand spoke on behalf of the Nigam. During the hearing, HERC Members Pravindra Singh Chauhan and Naresh Sardana gave necessary guidelines on many topics including smart meters, consumer complaints center, electricity billing collection to the officials. In the virtual public hearing, all suggestions and objections received from the public were also carefully listened to and recorded.  
In the public hearing of DHBVN at 3 pm, a PowerPoint presentation was also presented before the Commission. It was informed that the number of electricity consumers has increased to 70.46 lakh in Haryana, out of which 32.84 lakh are of UHBVN and 37.62 lakh electricity consumers of DHBVN.
When DHBVN MD Sh. Balkar Singh was presenting details of DHBVN's electricity consumers, the Commission directed them to release new pending connections, as well. It was informed that on October 1, 2020, a list of new connections of 60,587 new electricity consumers was pending with UHBVN while 24,058 with DHBVN. At the same time, the Commission asked to act more effectively for the satisfaction of electricity consumers so that they do not face any trouble.
Earlier on January 21, Haryana Vidyut Prasaran Nigam (HVPN) and Haryana Power General Corporation Limited (HPGCL) also conducted virtual public hearings on ARR petitions. Everyone present their views in the virtual public hearing. Director (Tariff) Sh. Sanjay Verma, Director (Technical) Sh. Virender Singh and other senior officers of the Commission were present during the virtual public hearing held in the courtroom of the Commission.

CGRF and Electricity Ombudsman is in active mode
144 complaints received from CGRF (DHBVN) from 1st July to 30th September
101 complaints from 1 July to 30 September in CGRF (UHBVN)
Complaints related to billing, voltage, metering and interruptions in power supply are being heard in CGRF
HERC directed that CGRF chairperson will go to related circle to redress the grievances on the spot
Chandigarh, (20 December, 2020). As many as 245 complaints had been redressed after Haryana Electricity Regulatory Commission (HERC) has issued directions to power utilities to visit the concerned circles for resolving the complaints of the electricity consumers through Haryana's Electricity Consumers Grievances Redressal Forum (CGRF) and Electricity Ombudsman is in an active mode. Giving further information, an official spokesperson said that the Uttar Haryana Bijli Vitran Nigam (UHBVN)'s CGRF received 101 complaints from July 1 to September 30. Similarly, Dakshin Haryana Bijli Vitran Nigam (DHBVN)'s CGRF received 144 complaints from July 1 to September 30. He said that CGRF listens to the complaints related to billing, voltage, metering, quality, lack of reliability, safety, for the contempt of HERC directions and electricity supply related problems. If the consumer is not satisfied with the CGRF decision then he can forward his complaint to Electricity Ombudsman, upon which the Electricity Ombudsman shall give its decision, he added. He further said that the Electricity Ombudsman will listen to the arguments of both the parties in a virtual hearing and then announce its decision accordingly. He said that as per the information, in the last financial year 2019-20 UHBVN CGRF received 230 complaints and DHBVN CGRF received 535 complaints. Also, Electricity Ombudsman received 40 complaints in the last financial year, he added. He said that to resolve these 40 complaints Lokpal electricity conducted 128 sittings. Most of the complaints were related to metering and electricity bill issues, he added. He said that as per Electricity Ombudsman, Mr. Virender Singh, HERC has issued clear directions that all the complaints of electricity consumers must be redressed in timely manner and to do this, both the CGRF chairmen visit the concerned circles to listen to the consumer complaints. The UHBVN CGRF office is located at Kurukshetra and DHBVN CGRF is in Gurugram, he added. He said that both the CGRF meetings for the concerned circles are generally publicized in advance.

Chandigarh, (08 June, 2020). HERC Chairman Depinder Singh Dhesi, Member Pravindra Singh Chauhan and Member Naresh Sardana signed DISCOMS ARR / Tariff Order on 1st June. Aggregate Revenue Requirement (ARR) of UHBVNL and DHBVNL for the MYT Control Period 2020-21 to FY 2024-2025 and Distribution & Retail Supply Tariff for the FY 2020-21.

  1. Concessional Tariff for Agro Industries - Providing a major relief to Agro-Industries, the HERC has created a new Tariff category of Agro Industries/FPO upto 20 kW load. Such units will be charged a concessional tariff of Rs. 4.75 per kWh. Earlier they were being charged a tariff of Rs. 7.05 per kWh. The total benefit that will accrue during 2020-21 is estimated to be Rs. 42.5 Crores. The beneficiaries of this category will be the following:-
    a. Pack House
    b. Grading
    c. Packing
    d. Pre-cooling and ripening chamber
    e. Honey bee keeping
    f. Honey processing
    g. Mushroom farming
    h. Tissue culture
    i. Zinga and Fish Farming
    j. Poultry Farm
    k. Pig Farm
    l. Milk Chilling Plant
    m. Cold Storage
    This was a long pending demand of this category of industries and will give a big boost to the diversification of the rural economy.
  2. Pre-Paid Metering - HERC has approved the proposal of DISCOMs for introducing pre-paid metering. It allowed a rebate of 5% on the applicable tariff for consumers availing pre-paid facility. This step will go a long way in improving the billing and collection efficiency.
  3. Concessional Tariff for Domestic Consumers - Domestic consumers having consumption upto 150 units per month will continue to enjoy concessional tariff as follows:-
  4. Units Per month At the rate of
    0-50 Units Rs. 2 per kWh
    51-100 Units Rs. 2.50 per kWh
    0-150 Units Rs. 2.50 per kWh

           Such consumers will stand to gain by Rs. 465 Crores.

          Distribution and Retail Supply tariff for the Domestic Supply Consumers up to consumption of 800 Units per month has been reduced by 42 Paise per unit. Hence, for such consumers the electricity bill will reduce by about 10%. The reduction is on account of subsidy being given by the State Government and reduction, by the Commission of the applicable tariff for the Category II Tariff with per month consumption of 0-150 Units from Rs. 4.50/kWh to Rs. 2.50/kWh with telescopic impact upto a monthly consumption of 800 Units.

  5. No increase in Electricity Tariff - Keeping in view, the extraordinary situation arising out of the out break of the pandemic, HERC has decided not to increase the power tariff for any category of consumers. The Commission, to cushion the electricity consumers from possibility of tariff hike given the difficulty faced by HT/LT Industrial Consumers, Commercial Consumers, Railways/DMRC, has not allowed Return on Equity estimated at about Rs. 850 Crore to the Haryana Power Utilities i.e. HPGCL, HVPNL, UHBVNL and DHBVNL.
  6. Aggregate Revenue Requirement (ARR) - HERC has worked out the ARR for 2020-21 for Rs. 27,835 Crores. This figure was Rs. 28805 crores in 2019-20.
  7. Capital Expenditure Plan - HERC has approved a Capital Expenditure Plan of Rs. 2180 Crores for 2020-21 of the DISCOMs.
  8. R.E. Subsidy - The A.P. Sales are estimated to be 9217 million units during 2020-21, for which Power Department will provide R.E. Subsidy of Rs. 6650 Crores during 2020-21.
  9. Date of Applicability - The Tariff order of HERC for 2020-21, will be applicable w.e.f. 01.06.2020.
  10. Directives to DISCOMs - HERC has given the following directives to DISCOMs:-
    a. Work of installation of 10 lakh smart meters be completed within 6 months.
    b. Facility of pre-paid connection be provided to all consumers having Smart Meters, within six months.
    c. DISCOMs should publish their performance parameters, so that the consumers know how their service provider fares in comparison to the peers.
    d. Haryana should have at least one city (Panchkula or a renowned tourist destination) which is fully solar powered, using Rooftop Solar Generation.
    e. The Backlog of Renewable Purchase Obligation should be cleared and will not be allowed to be carried forward beyond 31.03.2022.